Customer Reviews

“Thank-you and everyone at Flames for your excellent and professional service. We are delighted with the fire (and so is the cat!)

Best wishes,” Ms Kirkham Jun 2019

 

 

“I’ve just had a fire fitted by this Flames and can only say it was a pleasure doing business with this company. I was kept in touch right from the initial visit to the showroom until completion.

The installation team were friendly, efficient and worked cleanly and methodically.

I would recommend them to anyone.” – Mr Goddard, Feb 2019

 

 

“Professional and warm welcome all staff very friendly. The fitting was carried out quickly and cleanly. I would highly recommend this company” . –  Mr Morton, Oct 2018

 

 

“Discussed our ideas with them and they came up with a solution and a competitive quote.

The two man team who installed the fire had to build a false chimney breast and then build in the fire. They were punctual, efficient and very tidy,” … – Mr Johnston, Aug 2018

 

 

“Flames fitted a new gas central heating boiler and new radiators to my apartment. I can not speak highly enough of the work they carried out and expertise and professionalism of everyone I dealt with at the showroom and with the engineers who carried out the work. I have the added complication of needing to deal with the management company for my property. Paul dealt directly with them, giving them photographs and diagrams in relation to the proposed work. This meant that all the worry was taken away from me and the work went ahead with no glitches. I am thoroughly pleased with the work that has been done and am very glad I chose to go ahead with this family business.” -Mrs Malpas, Aug 2018

 

 

“Fantastic choices genuine staff would recommend” – Mrs Sweeney, Jun 2018

 

 

“I used Flames for the 3rd time recently (different properties) and they have always provided a great service – but this deserves a special mention. They replaced a boiler for me yesterday – the guys were friendly, really efficient and clean – as in they tidied up after – they left me a number in case I needed it – although no-one ever does

I did – about 7pm water started dripping through my kitchen ceiling – an area they had not touched at all, I panicked and called – they were fabulous – calming and gave me good advice, then called back to confirm they would come over the following morning.

They did – it was an epic challenge, which finally involved cutting through the ceiling and finding the joint ( in the most awkward of places), with the guy getting soaked and filthy, and fixing it for me.

Even though this was nothing to do with the work they had done.

They then cleaned up and advised me how they would be following it up.
I cannot recommend this company enough – I am a single parent, juggling work, home and other balls (as are most of us) and they could have just said ‘oh, its nothing to do with what we did you need to call a plumber’ but what they did instead was fantastic service, way exceeded my expectations and worthy of a glowing review (something I never do!)”

Thank you – Miss Langman, June 2015